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Coventry Connect®

Coventry Connect® is an adjuster desktop tool that provides a single web-based interface between the adjuster’s desktop and Coventry’s bill review, care management and pharmacy benefit management systems. 

Features of Coventry Connect® include:

  • Allowing the adjuster to electronically review and approve bills before sending them for bill review services
  • Allowing adjusters to communicate directly with Coventry case managers on the findings and results of care management interventions
  • Reducing workers' compensation claims processing, work-flows and cycle times 
  • Providing document management that aid in creating a paperless workflow
  • Instant access to bill images and claim data improving cost efficiencies
  • Enables pharmacy authorizations, medication lookup and pharmacy partner searches
  • Creating electronic referrals for:
     
    • Telephonic case management
    • Field case management
    • Independent medical evaluation

related services

Scanning and Imaging

Reduce bill processing and administrative costs with our scanning and imaging service.

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