Coventry Workers' Comp Services recognizes that our success is related to our working relationships with clients and the medical provider community. Coventry forges effective partnerships that provide quality health care to patients, benefits and growth opportunities to medical providers, and cost savings to payors.
We have extended the network access agreement currently in place between Aetna Workers’ Comp Access and our Coventry / FOCUS customers in select states. To minimize disruption to your office, there is no change in how you submit your bills for workers’ compensation business nor who you should contact for claims processing or customer service questions.
We value your feedback; and ask that you contact one of the following Provider Services 800# with any questions or concerns that you may have. For questions about your Coventry / First Health participation, please contact Coventry at 800-937-6824, or for Coventry / Focus participation contact 800-243-2336. If you have questions about your Aetna participation or contract, please contact Aetna at 800-238-6288.
- Need Help?
If you are a provider looking for help, call our provider relations line at 1.800.937.6824.
- Network Related Questions
- If your a client and have a network-related question, call client services at 1.800.342.5888