Contact Us
Contact Coventry
Need to Contact Customer Service?
By phone: 800.937.6824 By email: cssupport@cvty.us.com
Are you a provider interested in joining the Coventry Network? At this time, our panels are closed, and we are not accepting new applications. Please check back routinely to stay apprised of our panel status. We will update this site when we are open for new applicants.
You can visit our network solutions page to learn more about the networks we offer.
Referral Forms and Contacts
Please choose service below:
Refer by phone for immediate response
For 24/7 Crisis Response call 888.552.5378
For 24/7 Catastrophic Case Management call 888.736.3272
For all other Clinical referrals call 866.445.7286
Provider Network Applicants
We appreciate your interest in joining the Coventry Network. At this time, our panels are closed, and we are not accepting new applications. Please check back routinely to stay apprised of our panel status. We will update this site when we are open for new applicants.
You can visit our network solutions page to learn more about the networks we offer.
If you are a participating provider (or staff member) with a question, contact us.
By phone: 800.937.6824
By email: cssupport@cvty.us.com
Have questions? Please visit: www.coventryprovider.com
Can we help you resolve a complaint or grievance?
- By phone: 800.262.6122
- By email: complaintsandgrievances@cvty.com
- By mail:
Coventry
Attention: Coventry Complaints & Grievances
5210 E. Williams Circle, Suite 220
Tucson, AZ 85711
*A copy of the Coventry Complaint & Grievance process is available upon request.
AWCA Providers
AWCA providers can get a password protected client list here.
If you do not have the password you can locate this list at coventryprovider.com. If you do not have access to coventryprovider.com reach out to us at cssupport@cvty.us.com to request the password.
Have a question about purchasing Coventry Solutions or a request for proposal to send us?
If you have a question about purchasing Coventry Solutions contact us:
By phone: 800.790.8662
By email: info@cvty.us.com
If you have a proposal you would like us to respond to:
By phone: 800.790.8662
By email: cwcs_proposals@cvty.us.com
The more information that claims adjusters or nurses have, the better decisions they can make. With Coventry Connect, you can see all activity on a claim and receive customizable alerts.
For more information on Pharmacy Benefit Management, visit Mitchell ScriptAdvisor.
To find a pharmacy click here.
Address
5210 E. Williams Circle, Suite 220, Tucson, AZ 85711
We Can Help You Find the Answers
Whether you have a question about our services, need to make a referral, or are a provider needing assistance, we are happy to help.