Contact Us

Contact Coventry

    Need to Contact Customer Service?

    Referral Forms and Contacts

    Please choose service below: 

    Specialty Network Referrals

    Field Case Management

    Medical Cost Projections

    Telephonic Case Management

    Independent Medical Review  


    Refer by phone for immediate response

    For 24/7 Crisis Response call 888.552.5378

    For 24/7 Catastrophic Case Management call 888.736.3272

    For all other Clinical referrals call 866.445.7286


    Provider Network Applicants

    Join our network
    By phone: 800.937.6824

    If you are a participating provider (or staff member) with a question, contact us.

    By phone: 800.937.6824
    By email:

    Have questions? Please visit:

    Can we help you resolve a complaint or grievance?

         Attention: Coventry Complaints & Grievances
         5210 E. Williams Circle, Suite 220
         Tucson, AZ 85711

    *A copy of the Coventry Complaint & Grievance process is available upon request.

    AWCA Providers

    AWCA providers can get a password protected client list here

    If you do not have the password you can locate this list at If you do not have access to reach out to us at to request the password.

    Media Inquiries

    By phone: 610.964.5213
    By email:

    Have a question about purchasing Coventry Solutions or a request for proposal to send us?

    If you have a question about purchasing Coventry Solutions contact us: 

    By phone: 800.790.8662
    By email:


    If you have a proposal you would like us to respond to:

    By phone: 800.790.8662
    By email:

    The more information that claims adjusters or nurses have, the better decisions they can make. With Coventry Connect, you can see all activity on a claim and receive customizable alerts. 

    For more information on Pharmacy Benefit Management, visit Mitchell ScriptAdvisor. 

    To find a pharmacy click here.


      5210 E. Williams Circle, Suite 220, Tucson, AZ 85711

      We Can Help You Find the Answers

      Whether you have a question about our services, need to make a referral, or are a provider needing assistance, we are happy to help.